Return and Shipping Policy

Welcome to Bashsleather. Here is the shipping policy for you.

Processing Time:

All orders are processed within a week ( 7-8 days ).

Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery:

Shipping costs are calculated at checkout based on the destination and weight of the package.

We offer standard and expedited shipping options. Estimated delivery times are:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days

International Shipping:

We offer worldwide shipping. Delivery times for international orders vary depending on the destination country. Customs duties and taxes may apply, which are the customer’s responsibility.

Tracking:

Once your order is shipped, you will receive a tracking number to monitor the status of your package.

Shipping Delays:

BashLeather is not responsible for shipping delays caused by the carrier or due to customs clearance in international shipping. However, we will assist you in resolving any issues.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Eligibility for Returns:

You have 15 days from the date of delivery to request a return.

To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them.

Custom or personalized items are non-returnable unless they arrive damaged or defective.

Return Process:

To initiate a return, please contact our customer service at [insert email] with your order number and reason for the return.

Once your return is approved, you will receive detailed instructions on how to send the item back.

Return Shipping Costs:

The customer is responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method to ensure your return reaches us safely.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 7-8 business days, and a credit will automatically be applied to your original payment method.

Exchanges:

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 30 days of receiving your order.

Non-Returnable Items:

Gift cards
Sale items

Contact:

For any query contact us at

Email: Bashsleatherhelp@gmail.com

Phone: +923341042719